Quick Jump
 

Patient Access Services


Main Admitting
(1st Floor Hospital / Across from the Information Desk)


Telephone: 904-296-3731 | FAX: 904-296-4615
Hours of Operation
Monday through Friday: 6:30 a.m. to 5 p.m.

Services provided:

  • Central check in location for direct admits and patients receiving outpatient services
  • Obtain signatures, verifies insurance (if not already completed during pre-registration)
  • Collects and residuals (co-pays/deductibles/co-insurance) due
  • Directs patient to ancillary department

Central Scheduling (Call Center located on the St. Luke's campus)

Telephone: 904-296-5600 | FAX: 904-296-4615
Hours of Operation
Monday through Thursday: 7:30 a.m. to 6 p.m.
Friday: 8 a.m. to 5 p.m.



Schedules Procedures for the following departments:
  • Radiology - Invasive and Non-Invasive
  • Cardiology - Invasive and Non-Invasive
  • Endoscopy
  • Surgery cases, including Pre-Admission Testing
  • Pulmonary
  • EEG


Pre-Access (Call Center located on the St. Vincent's campus)

Telephone: 904-308-7404
Hours of Operation
Monday through Friday: 8 a.m. to 5:30 p.m.

Services:

  • Pre-registers all patients scheduled for services
  • Verifies insurance
  • Informs patient of any residuals (co-pays/deductibles/co-insurance) due.




Department Contacts:

Charlotte Boyd
Director
904-308-7449 

Sheila Bratz
Manager
904-296-3854 

Sharon Solomon
Pre-Access Supervisor
904-308-5819